Methodology

Our courses are fully interactive and make use of current best practice. Experiential learning, Accelerated Learning and Action Learning techniques involving practical, ‘hands on’ coaching are used. This takes the form of activities, games, challenges, discussions, case studies, role-playing and personal assignments.
We believe that learning and development opportunities should be:

Learner-centered

Fully participative

Memorable, fun, relevant

Achieve transfer of skills to the workplace

Tailored to each client

Highly practical

All in-house courses

All in-House Courses are private, on-site courses taught wherever you want, whenever you want, however you want. Our in-house courses are convenient and save you time, money, and hassle. They can be delivered in three ways:

Standard Courses: We will deliver standard in-house courses as detailed in this directory. Courses are generally 1 to 5 days in duration.

Tailored Courses: We will work with you to tailor any of the standard courses to deliver a training solution that meets your particular business needs and learning goals. During the tailoring phase we will:

  • Focus our efforts on understanding the core issues and challenges being faced by your organization.
  • Identify a clear linkage between what your people will be learning and the mission, vision, values and performance objectives of the organization.
  • Identify the level and content of training required based on an assessment of the participant’s current job positions, knowledge, skills, experience, and
    attitude towards completing the course.
  • Develop appropriate experiential activities, case studies and discussion topics based on core issues and challenges. This is essential in order to add
    relevance and value to the learning experience.
  • Finalize and agree the course aim, learning objectives, content and time available for the course.

Training Workshop’s Details

Duration: Each course will be held over consecutive days from 0830 to 1630 hours (or at alternative times to be agreed). Participants may be asked to complete assignments outside class hours.

Workshop Size: Due to the highly interactive, participative nature of our workshops we prefer to restrict each group to a maximum of 20- 25 participants.

Workshop Equipment: The following equipment is required for each of our workshops,

  • Flip charts and pads
  • Notepaper and pens for each participant
  • LCD Projector
  • Adequate seating in a well-lit room
  • A break-out room or area
  • Refreshments throughout the day

Course Delegates: 10-15 Max.
Workshop venue + Refreshments: Will be arrange by the client.
On-going Assessment: Comprehensive monitoring of each trainee’s academic performance will be carried out throughout the program and discussed with each participant on a daily basis. Each participant will receive a certificate of attendance on completion of the program.

1-Day In-House Professional Training Course (Soft Skills)

How to Engage / Motivate Your Employees

Course Objectives: At the end of the course participants will be able to,

  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying 6- Fundamental needs which drive all the Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation.
  • Setting clear and defined goals.
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

2-Day’s In-House Professional Training Course (Soft Skills)

Coaching and Mentoring

Course Objectives: At the end of the course participants will be able to,

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles to the growth and development of your employee.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.

1-Day In-House Professional Training Course (Soft Skills)

Change Management

Course Objectives: At the end of the course participants will be able to,

  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM – the individual motivators for change
  • Relate the five dimensions of the ADKAR model for understanding change on an individual level
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts

5-Day In-House Professional Training Course (Soft Skills)

Become an Effective Manager

Course Objectives: At the end of the course participants will be able to,

  • Formulating strategy, Operations management, Project management
  • High performance teams, HR management, Managing diversity
  • Coaching + feedback
  • Networking + mentoring
  • Running Effective Meetings
  • Leading effectively, Motivation
  • Managing change
  • Conflict + negotiation

1-Day In-House Professional Training Course (Soft Skills)

First Time Managers

Course Objectives: At the end of the course participants will be able to,

  • Define management.
  • Manage information and make decisions.
  • Be familiar with the control process.
  • Use organizational strategies to facilitate change.
  • Create structures and processes to manage teams.
  • Manage as a leader.

2-Day In-House Professional Training Course (Soft Skills)

Building an Effective Team

Course Objectives: At the end of the course participants will be able to,

  • Describe the concept of a team, and its factors for success
  • Explain the four phases development model and define their characteristics
  • List the three types of team
  • Describe actions to take as a leader – and as a follower for each of the four phases(Forming, Storming, Norming and Performing)
  • Discuss the uses, benefits and disadvantages of various team-building activities
  • Describe several team-building activities that you can use, and in what settings
  • Follow strategies for setting and leading team meetings
  • Detail problem-solving strategies using the Six Thinking Hats model -- and one consensus building approach to solving team problems
  • List actions to do -- and those to avoid -- when encouraging teamwork

2-Day In-House Professional Training Course (Soft Skills)

Negotiation Skills

Course Objectives: At the end of the course participants will be able to,

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems

1-Day In-House Professional Training Course (Soft Skills)

Effective Public Speaking

Course Objectives: At the end of the course participants will be able to,

  • Identify their audience
  • Create a basic outline
  • Organize their ideas
  • Flesh out their presentation
  • Find the right words
  • Prepare all the details
  • Overcome nervousness
  • Deliver a polished, professional speech
  • Handle questions and comments effectively

2-Day In-House Professional Training Course (Soft Skills)

Train the Trainer

Course Objectives: At the end of the course participants will be able to,

  • Define training, facilitating, and presenting
  • Understand how to identify participants’ training needs
  • Create a lesson plan that incorporates the range of learning preferences
  • Create an active, engaging learning environment
  • Develop visual aids and supporting materials
  • Manage difficult participants and tough topics